Caregiving is among one of the most important jobs a person takes on during his or her life. It’s a task that takes time and patience and one that most of us are never prepared for. Being a family caregiver takes a lot of time, effort and work. For many, it’s a role that comes on suddenly, without warning or simply evolves.
In addition to LifeFone’s Medical Alert Systems with or without a landline, with GPS and with Fall Detection, LifeFone also offers check-in services to help provide peace of mind for care recipients and their families.
LifeFone Activity Assurance
LifeFone’s Activity Assurance Service enables subscribers to check-in with an emergency care agent in the call center each day. By pressing a button on their base unit, it lets LifeFone know whether or not they are at home and responding to the reminder. This service is available with the at home landline service only.
Each day at a set time chosen by the subscriber, the base unit generates a beeping tone. The subscriber can stop the beeping tone simply by pressing a button on the console, assuring LifeFone (and the subscriber’s loved ones) that the subscriber is at home and responding. If the subscriber does not respond to the reminder within 15 minutes, an alarm is sent to the alarm center and received by a customer care agent who will then place an outbound call to the home to check on the subscriber. If the subscriber does not answer the phone, we then follow his or her emergency care instructions.
LifeFone Daily Check-in Call
With the daily reminder service, LifeFone care agents will make a daily outbound call to the subscriber. The subscriber customizes the calls to fit your needs. LifeFone can call simply to find out if the subscriber is ok, provide him or her with a medication reminder, or any type of reminder desired. Each day, the subscriber will hear the warm, friendly voice of a customer care agent who knows him or her by name and is concerned with that subscriber’s well-being.
LifeFone’s check-in services can be a valuable addition to a medical alert system. For more information call LifeFone at 800-228-2280.